By John Hewitt on Wed 25 March 2020 in NEWS
Current Beta Valve service status during the COVID-19 pandemic.
20.4.2020 - Beta Valve - Until the end of the current lock down our High Wycombe warehouse will be closed on Mondays. We will therefore unable to accept deliveries on these days, orders received on Mondays for ex-stock items will be shipped the following day.
3.4.2020 - Beta Valve - Due to staff shortages we will operate shorter telephone opening hours from 6th April
- Mon-Thurs 9.30am -4.30pm Fri 9.30 am-4.00pm
31.3.2020 - When placing orders please let us know if the product is required for use in any of the following areas: agriculture, food production, beverage, medical or public services, we will attempt to prioritise these orders.
24.3.2020 - Beta Valve continues to operate with minimum staffing levels at our High Wycombe warehouse to service orders.
23.3.2020 (updated 3.4.2020)- Following the imposition of further containment measures for the COVID-19 virus in the Lombardy region of northern Italy production facilities not regarded as essential have been temporarily closed.
For Beta Valve, this affects the following suppliers:
ACL srl - Brass and stainless steel solenoid valves - from March 26th to April 6th production will continue with output reserved for essential businesses (agriculture, food production, beverage, medical, public utilities).
RPE srl – Plastic solenoid valves. from 1st April production will resume for essential businesses(agriculture, food production, beverage, medical, public utilities).
Saturn Magnetic - Solenoid valves for gas (Closed from March 26 to until at least April 6th).
Our others suppliers' based elsewhere in the world are either working normally or with slightly reduced capacity due to the necessity for extra cleaning procedures, and reduced workforce. This seems to be having little impact on ex-works delivery times.
We are experiencing some delays with international for road transport, caused by reduced availability of transport and health/sanitary checks at borders.
19.3.2020 - Our High Wycombe works is operating with a minimum level of staffing for production and warehouse operations all other personnel are working from home. We continue to strive to ship items that are ex-stock Beta Valve, High Wycombe on the day of ordering.
Trade Counter Service: - For the wellbeing of our staff and customers we have suspended our trade counter. If you wish to collect your order from Beta Valve, please agree this beforehand with our sales office by phone or email, we can then ensure we have your order ready when you arrive.
Tomlinson Industries: - Following the transfer of manufacturing from the US to China and Taiwan earlier this year we are experiencing severe delivery delays as the new factory becomes fully operational. Therefore we are not accepting any new orders for Tomlinson Taps until the situation is resolved.
Our regular telephone number and email addresses are working as normal, if you have any further queries regarding supplies during this time please speak with your normal Beta Valve contact. This is a continually developing situation as governments and companies take action to control the spread of the virus, we will update this page in the light of any developments.